A 19-year-old American cancer patient received inappropriate and excessive radiotherapy and chemotherapy abroad. The treatment led to permanent liver and kidney damage, along with severe myelosuppression. The patient had to depend on regular blood transfusions to sustain life. Afterwards, the patient sought treatment at MD Anderson Cancer Center, where doctors stated that the body had been severely impaired by prior treatments and no further treatment options were available. The patient then came to Arion Cancer Center. We immediately adopted the Multi-Disciplinary Team (MDT) care model. Specialists from oncology, nephrology, hematology, pathology, radiology and clinical nutrition jointly analyzed the patient’s organ damage, tumor progression and physical endurance, and created a personalized treatment plan. After the treatment, the patient’s tumor shrank by 70% within two months. This remarkable outcome caught the attention of medical staff at MD Anderson Cancer Center. Later, many patients from the center also chose to receive treatment at our hospital.

A 26-year-old international patient with myeloma required long-term hospitalization and multiple rounds of CAR-T cell therapy. His father traveled overseas to accompany and care for him. Struggling with language barriers, special religious dietary requirements and loneliness in a foreign land, the father endured constant stress. He eventually suffered a sudden acute cerebral infarction and lost consciousness. Our team responded right away. Some staff stayed to take care of the bedridden patient, while others rushed the unconscious father to a nearby top-tier public hospital. We assisted with emergency registration, medical tests and admission procedures, and covered his medical expenses upfront. We also kept tracking his treatment progress until he fully recovered from the stroke. After this incident, we reviewed our cross-border medical services and upgraded our management and emergency protocols for accompanying family members. We now understand that overseas medical care is a journey for the whole family. Following people-centered service concepts, we deliver comprehensive and caring support to help overseas patients and their families feel safe and reassured.

A 14-year-old Russian girl suffered from a critical illness. She was turned down by renowned hospitals across Russia, Turkey and China. Our management team was also hesitant at first, given the extremely high treatment risks. Our service team kept monitoring the girl’s health and held several cross-border online consultations. We conducted repeated medical assessments until her condition stabilized enough for hospital admission. Having run out of other options, the girl’s father signed a liability release form and traveled a long distance to bring his daughter to our hospital. During treatment, our team connected with local institutions and overseas foundations to help raise funds for medical bills. We also performed ongoing risk assessment and management to guarantee safe treatment. The girl received systematic medical care. After months of treatment and one year of routine follow-up checks, her illness was well controlled. After returning to Russia, the girl’s father volunteered to act as a liaison. He helps patients from Russia, Turkey and other countries arrange medical trips overseas, passing on kindness and hope to more people in need.